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Piyush Sahoo profile picture

Piyush Sahoo

Founding Member at Vobiz, telephony for AI voice agents. I write about where voice agents meet the phone network: SIP, numbers, latency, echo, barge-in.

Work

Founding Member at Vobiz (https://www.vobiz.ai)

Phone Number E.164 Format: Rules, Country Cases and Validation

Phone Number E.164 Format: Rules, Country Cases and Validation

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15 min read
What Is STIR/SHAKEN? How Carriers Sign Caller ID

What Is STIR/SHAKEN? How Carriers Sign Caller ID

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15 min read
Toll-Free vs Local vs Mobile Numbers: Who Pays, Who Answers

Toll-Free vs Local vs Mobile Numbers: Who Pays, Who Answers

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12 min read
What Is Number Masking? A Guide to Call Masking

What Is Number Masking? A Guide to Call Masking

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13 min read
Call Center Optimization with AI: Metrics, Rollout, ROI

Call Center Optimization with AI: Metrics, Rollout, ROI

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14 min read
What Is Answering Machine Detection? Errors, Tuning and Rules

What Is Answering Machine Detection? Errors, Tuning and Rules

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15 min read
What Is Cloud Telephony? How It Works and the Rules That Apply

What Is Cloud Telephony? How It Works and the Rules That Apply

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15 min read
What Is CPaaS? What It Does and When You Need One

What Is CPaaS? What It Does and When You Need One

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14 min read
How to measure barge-in on your voice agent's phone calls

How to measure barge-in on your voice agent's phone calls

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6 min read
IVR Full Form and Meaning: What Is an IVR Call?

IVR Full Form and Meaning: What Is an IVR Call?

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14 min read
What Is a Virtual Phone Number? How It Works and Which Type to Get

What Is a Virtual Phone Number? How It Works and Which Type to Get

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14 min read
What Is a DID Number? Full Form, SIP Routing and Sizing

What Is a DID Number? Full Form, SIP Routing and Sizing

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11 min read
What Is a Voice API? Call Lifecycle, Webhooks and Media

What Is a Voice API? Call Lifecycle, Webhooks and Media

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17 min read
What Is WebRTC? Meaning, How It Works, When to Use It

What Is WebRTC? Meaning, How It Works, When to Use It

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20 min read
SIP vs VoIP: Call Layers, Buying Choices and India Rules

SIP vs VoIP: Call Layers, Buying Choices and India Rules

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19 min read
What Is SIP Trunking? Channels, Sizing and India Rules

What Is SIP Trunking? Channels, Sizing and India Rules

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17 min read
What Is SIP? Sessions, the Handshake and Call Failures

What Is SIP? Sessions, the Handshake and Call Failures

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18 min read
Stop your voice agent interrupting itself on phone calls (Soniox STT v6 agent text, paced from the phone leg)

Stop your voice agent interrupting itself on phone calls (Soniox STT v6 agent text, paced from the phone leg)

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7 min read
Find the expiring model IDs in your voice agent before Nov 17

Find the expiring model IDs in your voice agent before Nov 17

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8 min read
What VoIP Really Is: Packets, Codecs and Delay

What VoIP Really Is: Packets, Codecs and Delay

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18 min read
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