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Qasim Muhammad

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Location Toronto, Canada Joined Joined on  Personal website https://github.com/mqasimca/
Managing Many Domains in One Application

Managing Many Domains in One Application

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5 min read
Every Endpoint That Works With Agent Accounts

Every Endpoint That Works With Agent Accounts

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5 min read
How Agent Calendars Speak ICS to Google and Microsoft

How Agent Calendars Speak ICS to Google and Microsoft

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5 min read
Inside an Agent Mailbox: Folders, Storage, and Structure

Inside an Agent Mailbox: Folders, Storage, and Structure

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5 min read
Connect Outlook or Apple Mail to an Agent Account

Connect Outlook or Apple Mail to an Agent Account

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4 min read
Trial Domains vs Custom Domains for Agent Accounts

Trial Domains vs Custom Domains for Agent Accounts

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4 min read
DNS for Agent Mailboxes: MX and TXT Records Explained

DNS for Agent Mailboxes: MX and TXT Records Explained

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5 min read
Webhooks vs Polling for Agent Inboxes

Webhooks vs Polling for Agent Inboxes

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4 min read
How Email Threading Works for AI Agents

How Email Threading Works for AI Agents

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5 min read
Under the Hood: An Agent Account Is Just a Grant

Under the Hood: An Agent Account Is Just a Grant

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5 min read
Agent Accounts vs Transactional Email APIs

Agent Accounts vs Transactional Email APIs

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5 min read
Agent Accounts vs OAuth Grants: Which Does Your Agent Need?

Agent Accounts vs OAuth Grants: Which Does Your Agent Need?

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5 min read
Securing Automated OTP Flows

Securing Automated OTP Flows

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5 min read
Workspaces: Policy Management for Fleets of Agents

Workspaces: Policy Management for Fleets of Agents

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5 min read
Put Your Agents on a Subdomain: Domain Isolation

Put Your Agents on a Subdomain: Domain Isolation

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5 min read
Protecting Sender Reputation When Agents Send Email

Protecting Sender Reputation When Agents Send Email

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5 min read
Spam Detection for Inbound Agent Mail

Spam Detection for Inbound Agent Mail

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5 min read
Auditing What Your Email Agent Actually Did

Auditing What Your Email Agent Actually Did

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5 min read
Least Privilege for AI Agents: One Identity, One Scope

Least Privilege for AI Agents: One Identity, One Scope

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5 min read
Verify Nylas Webhook Signatures (Before Your Agent Acts)

Verify Nylas Webhook Signatures (Before Your Agent Acts)

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5 min read
Why Your AI Agent Shouldn't Use a Human's Credentials

Why Your AI Agent Shouldn't Use a Human's Credentials

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5 min read
Restricting Attachments in Agent Inboxes

Restricting Attachments in Agent Inboxes

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Designing Send Limits for AI Agents

Designing Send Limits for AI Agents

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5 min read
Retention Policies: How Long Should an Agent Keep Mail?

Retention Policies: How Long Should an Agent Keep Mail?

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5 min read
Allowlists and Blocklists for Agent Mailboxes

Allowlists and Blocklists for Agent Mailboxes

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4 min read
Blocking Prompt Injection Before It Reaches Your LLM

Blocking Prompt Injection Before It Reaches Your LLM

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5 min read
Guardrails for Autonomous Email Agents: Policies Deep Dive

Guardrails for Autonomous Email Agents: Policies Deep Dive

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5 min read
Track Email Opens From Your Agent's Outreach

Track Email Opens From Your Agent's Outreach

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5 min read
Agent-to-Agent Communication Over Email

Agent-to-Agent Communication Over Email

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5 min read
Human-in-the-Loop: Email Approval Workflows for Agents

Human-in-the-Loop: Email Approval Workflows for Agents

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5 min read
CRM Enrichment From an Agent-Owned Inbox

CRM Enrichment From an Agent-Owned Inbox

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5 min read
E-Commerce Order Support With an Agent Mailbox

E-Commerce Order Support With an Agent Mailbox

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5 min read
Monitor a Support Inbox and Open Tickets Automatically

Monitor a Support Inbox and Open Tickets Automatically

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5 min read
Support Threads That Span Days: Agent Memory via Email

Support Threads That Span Days: Agent Memory via Email

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5 min read
Event Reminders From an Agent's Calendar

Event Reminders From an Agent's Calendar

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4 min read
Meeting Follow-Ups Without a Human in the Loop

Meeting Follow-Ups Without a Human in the Loop

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5 min read
Auto-Route Invoices With Inbound Email Rules

Auto-Route Invoices With Inbound Email Rules

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5 min read
Customer Onboarding Drip, Run by an Agent

Customer Onboarding Drip, Run by an Agent

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4 min read
Recruiting Agent: Interview Scheduling Pipeline

Recruiting Agent: Interview Scheduling Pipeline

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5 min read
Build a ChatGPT-Style Email Plugin

Build a ChatGPT-Style Email Plugin

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4 min read
Inbox Zero, but the Inbox Belongs to a Robot

Inbox Zero, but the Inbox Belongs to a Robot

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5 min read
Import Email Signatures Into Your CRM With an Agent

Import Email Signatures Into Your CRM With an Agent

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5 min read
Send Clerk Emails Through an Agent Account

Send Clerk Emails Through an Agent Account

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4 min read
Send Supabase Auth Emails From Your Own Mailbox

Send Supabase Auth Emails From Your Own Mailbox

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5 min read
Send Auth0 Authentication Emails From an Agent Account

Send Auth0 Authentication Emails From an Agent Account

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5 min read
Migrating From Transactional Email to Agent Accounts

Migrating From Transactional Email to Agent Accounts

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5 min read
Handling Email Replies in an Agent Loop

Handling Email Replies in an Agent Loop

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4 min read
Stop Your Agent From Replying Twice: Dedup Patterns

Stop Your Agent From Replying Twice: Dedup Patterns

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5 min read
Multi-Turn Email Conversations for LLM Agents

Multi-Turn Email Conversations for LLM Agents

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4 min read
One Agent Identity Per Customer: Multi-Tenant Email

One Agent Identity Per Customer: Multi-Tenant Email

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5 min read
Voice Agents That Follow Up by Email

Voice Agents That Follow Up by Email

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4 min read
How an AI Agent Can Sign Up for a Service on Its Own

How an AI Agent Can Sign Up for a Service on Its Own

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4 min read
Extract OTP Codes From Email, Automatically

Extract OTP Codes From Email, Automatically

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5 min read
Ephemeral Inboxes: Spin Up a Mailbox Per Test Run

Ephemeral Inboxes: Spin Up a Mailbox Per Test Run

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5 min read
Give Your Scheduling Bot Its Own Calendar

Give Your Scheduling Bot Its Own Calendar

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A Sales Outreach Agent That Owns Its Email Address

A Sales Outreach Agent That Owns Its Email Address

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Build an Email Support Triage Agent With Its Own Inbox

Build an Email Support Triage Agent With Its Own Inbox

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5 min read
Give Your AI Agent Its Own Email Address (Not Access to Yours)

Give Your AI Agent Its Own Email Address (Not Access to Yours)

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5 min read
Manage Nylas Applications, Connectors, and Grants from the CLI

Manage Nylas Applications, Connectors, and Grants from the CLI

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2 min read
Agent Policies and Rules — Control What Your AI Agent Can Send and Receive

Agent Policies and Rules — Control What Your AI Agent Can Send and Receive

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2 min read
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